lucy in the sky customer service numberspecial k one mo chance birthday

She was a total pleasure to work with. Also no updates on arrival or even if I will ever get it. In the case of any expired store credits, we will gladly issue another current one for the same value. Store credit refunds are processed within 3 to 4 weeks of your return being received, due to Covid delays; and are valid for 12 months from the issue date. Order took over 2-4 weeks to be delivered. I've lost $120 to Lucy In the Sky and received nothing. I messed up my address and they were quick to help and fix my mistake. In the unlikely event that Lucy in the Sky, Inc. or substantially all of its assets are acquired, customer information will be one of the transferred assets. Date of experience: 04 February 2023. Gucci belt men Marmont . The customer service and chat support feature here is great and really easy to use. In general, international orders take 2-3 weeks to be delivered, though can be shorter or longer, depending on the style and your specific location. BROADBAND. If you need to make adjustments to your order after it has been placed, please reach out to us as soon as possible, preferably through Live Chat, or at shop@lucyinthesky.emailotherwise. I am so disappointed and will NEVER ORDER AGAIN! We're so glad we were able to help with the return. Yet Lucy in the Sky refuses to give a refund. I ordered a skirt set and I checked out their sizing guide which matched everything aside from hip sizing (the circumstance around the largest part of your booty). Im very disappointed. We operate a complaints handling procedure which we will use to try to resolve disputes when they first arise, please let us know at shop@lucyinthesky.email if you have any complaints or comments. We ship to just about every country in the world - though if you can't see any shipping options for your country, send us a message via the 'contact us' form and we will see what we can do. Again, reach out to us at resolution@lucyinthesky.email and we'll follow this up:) LUCY IN THE SKY IS OUR GO TO! We're so glad you were able to utilize our 24/7 chat! If you had a faulty style/quality issue- you just need to send us a photo of the issue and we can find a resolution. Please email us at resolution@lucyinthesky.email so we can assist you sooner. You can email us at resolution@lucyinthesky.email! www.lucyinthesky.com retains the right to refuse any request made by you. Return policy is awful and as slow. All of our payments, both directly through PayPal and via the Credit/Debit Card option, are securely processed by PayPal's PayFlow payment gateway. DO NOT BUY FROM THEM. The company is best-known for its dresses, but they also offer swimwear, rompers and jumpsuits, two piece sets, skirts, shorts, tops, bodysuits, and pants. -Kate. For any delivery or shipment concerns please contact us within 14 days of the order being shipped. She responded quickly and answered all my questions. Lucy In The SKY corporate office is located in 748 S Main St, Los Angeles, California, 90014, United States and has 32 employees. I ordered 4 items and once I received 2 of them and saw how bad the quality was. You can check out our return policy at http://www.lucyinthesky.com/shop/help as well as each individual product page under the Payment and Return Policy section. -Kate Advertisement SR Sydney Rose 1 review US Nov 3, 2022 Happy with my first dress but they need a better return policy I absolutely love the first dress that came in the mail, it is gorgeous and compliments me very well. -Kate. I was never updated or contacted. Hi Elena, Thanks for your feedback. I had to do a charge back from my credit card company to get my refund back. All prices advertised are subject to such changes. Shipping Returns General Sizing Payment LUCY IN THE SKY Help Centre . Lucy in the Sky has a consumer rating of 2.83 stars from 1,066 reviews indicating that most customers are generally dissatisfied with their purchases. Although some question the quality of products, Lucy in the Sky is a great place to look for a dress for any event. HOW LONG WILL IT TAKE FOR MY ORDER TO SHIP? Article created 4 years ago. How useful is that if the items never come? They have yet to respond and emails were sent over a week ago. We have no idea when the dress will arrive or if it will arrive on time. Verification can help ensure real people write reviews about real companies. This document governs your relationship with, This Website may contain links to other websites (the "Linked Sites"), which are not operated by, You must not misuse this Website. Beyond disappointed. -Kate Sarika Pramod 1 review US 3 days ago Great experience! Unless expressly stated to the contrary to the fullest extent permitted by law, Except where expressly stated to the contrary all persons (including their names and images), third party trade marks and content, services and/or locations featured on this Website are in no way associated, linked or affiliated with, You agree to indemnify, defend and hold harmless, The above Terms of Service constitute the entire agreement of the parties and supersede any and all preceding and contemporaneous agreements between you and. Sitejabbers sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. There are thousands other options. I ordered my dress september 13 it's now october 1. is it supposed to take this long? -Kate. I have been waiting for almost three weeks and still haven't got my money back. I had a great experience with the customer service chat! I have emailed them three times and tried to do the virtual chat but it never works. -Kate Read 1 more review about Lucy in the Sky MI Michelle 1 review US A day ago Merry was fantastic! Consumers complaining about Lucy in the Sky most frequently mention customer service, store credit and phone number problems.Lucy in the Sky ranks 92nd among Women's Clothing sites. I use the chat feature and they told me that the dresses would arrive within the next three weeks. After an order has shipped, standard delivery is 3-5 business days domestically with USPS and 6-12 business days internationally (not including any potential customs delays or remote locations). They charge so much and the quality is so bad. LUCY IN THE SKY Help Centre. The dress we purchased did not fit at all like the photo depicted on the site. We do try and post a disclaimer that this does happen with sequin styles. Cassandra M. went beyond. In November 2022, I ordered for dresses from Lucy in the Sky. We'd love to assist you further if you need help with returns. Lucy in the Sky, Inc may change this policy from time to time by updating this page. I will never buy from them and also inform all of my daughters friends at school to not buy from their site. Remember, you can do most things online at Sky.com. www.lucyinthesky.com shall have the right in its absolute discretion at any time and without notice to amend, remove or vary the Services and/or any page of this Website. It was not the representatives fault, so she did great, but the company should do better in alerting guests. The complete opposite of lawyer James, Nathan is carefree and fun. The Lucy in the Sky customer service email is a marketing campaign by the company Lucy in the Sky. Key Employees of Lucy In The SKY. They just keep everyone's money, don't send anything. Access to this Website is permitted on a temporary basis, and we reserve the right to withdraw or amend the Services without notice. Hans from Lucy in the Sky was very proactive in getting back to me in a timely manner. This is a generic card error - this means that your bank is rejecting the transaction at this time. Us either! We're sorry to hear about your issues with our return policy. Whilst we try and ensure that all details, descriptions and prices which appear on this Website are accurate, errors may occur. Lucy In The Sky Midi Dress - Black - Alice. AfterPay is a payment platform which gives you the choice to pay for your purchases via 4 simple interest-free installments, with 25% of your order total paid immediately, and the remaining amount paidevery 2 weeks, over 6 weeks. We're so sorry to hear about the order. I unfortunately missed the return window for the dress, but thought I would ask anyway just in case. The first time it was cancelled altogether. I HAVE MY TRACKING NUMBER. WHY AM I RECEIVING A 'TRANSACTION CANNOT BE PROCESSED' ERROR AT THE CHECKOUT? We'd love to hear from you so that we can find a resolution. Their trendy collections are always changing and they offer many sales. The prices they charge is not right. I don't think you got it! If you do not wish to be contacted for these purposes or you wish to request details of personal information which we hold about you, we offer a range of ways in which you can contact us: All email messages and email newsletters will contain information on how you can unsubscribe. By using the Services, you are agreeing to all of the Terms of Service, as may be updated by us from time to time. I am now out $50 with my only option being to choose another ill-fitting, cheap piece of garbage. They are constantly moving as not to get found. Hi there. Contacts: Adam Russell Adam.Russell@FHFA.gov Thanks for your feedback. The monies received upon the debiting of your card shall be treated as a deposit against the value of the goods you wish to purchase. Please make sure that the style is in original condition otherwise it may be sent back to you. Glad that our Customer Service was able to help with your returns! If the initial address provided was incorrect, your package will be processed as returned to sender by our returns team. You agree to indemnify, defend and hold harmless www.lucyinthesky.com, its directors, officers, employees, consultants, agents, and affiliates, from any and all third party claims, liability, damages and/or costs (including, but not limited to, legal fees) arising from your use this Website or your breach of the Terms of Service. Except where expressly stated to the contrary all persons (including their names and images), third party trade marks and content, services and/or locations featured on this Website are in no way associated, linked or affiliated with www.lucyinthesky.com and you should not rely on the existence of such a connection or affiliation. -Kate. Direct number; Sky Freephone customer services: 0800 151 2747: Alternative free telephone number: 0844 800 0040: Main 0344 number: 03442 411 653: Alternative Lo-call number: . I regret buying anything from them. You can only email and live chat with them. We ask for your name, telephone number, home address, email address and age forcompetitions, prizedraws, or newsletter sign ups. Tip for consumers:Absolutely no refunds unless it arrived damaged. This privacy policy sets out how Lucy in the Sky, Inc. uses and protects any information that you give Lucy in the Sky, Inc when you use this website. We may also send you from time to time (by email) information about products and services and details of promotions and special offers from Lucy in the Sky, Inc. You will receive your tracking number once your style/s have been shipped. For United States customers, if you log in or create an account via the link below, you will be able to generate a pre-paid USPS return label to return your order. Horrible customer service. Lucy in the Sky is an online fashion store that offers clothing and accessories for the life of the party. Please email us at resolution@lucyinthesky.email so we can look into your refund. WHY DIDN'T I RECEIVE AN ORDER CONFIRMATION? Please note loose glitter, sequin, excess threads or sheerness is not considered faulty; these are often natural results of the manufacturing process or how the product is designed. Consumers complaining about Lucy in the Sky most frequently mention customer service, store credit and phone number problems.Lucy in the Sky ranks 92nd among Women's Clothing sites. This policy is effective from 01/01/2016. No further information is required on your end, the return label has all your information. Among its many cover versions, a 1974 recording by Elton John - with a guest appearance by Lennon - was a number 1 hit in the US and Canada. You will not: commit or encourage a criminal offense; transmit or distribute a virus, trojan, worm, logic bomb or any other material which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene; hack into any aspect of the Service; corrupt data; cause annoyance to other users; infringe upon the rights of any other person's proprietary rights; send any unsolicited advertising or promotional material, commonly referred to as "spam"; or attempt to affect the performance or functionality of any computer facilities of or accessed through this Website. The dress did not fit correctly and they will only give you credit no refund. . Free FedEx Shipping, over US$75. I never got any notification from them that my dresses would be late or anything. Lucy in the Sky is a popular online clothing company that specializes in dresses for young adult women for special occasions. The material displayed on this Website is provided without any guarantees, conditions or warranties as to its accuracy. Hi Kaylyn! -Kate. What a terrible return policy for a online store. We're so sorry to hear issues with your order. Meanwhile, the mesh on-top comes is super long and looks incredibly awkward. Then, the item never ships. Please emails us at resolution@lucyinthesky.email so we can better assist you. My learning training provider was City and Guilds. How would you even know if something would fit or if you'd like the quality? Totally disappointed! Any waiver of any provision of the Terms of Service will be effective only if in writing and signed by a Director of www.lucyinthesky.com. We want to make sure this gets refunded immediately. this was for a very special event and now i have no outfit and no resolution to this. You will not: commit or encourage a criminal offense; transmit or distribute a virus, trojan, worm, logic bomb or any other material which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene; hack into any aspect of the Service; corrupt data; cause annoyance to other users; infringe upon the rights of any other person's proprietary rights; send any unsolicited advertising or promotional material, commonly referred to as "spam"; or attempt to affect the performance or functionality of any computer facilities of or accessed through this Website. Store credit took weeks. If you still cannot locate it, you may have entered your email incorrectly - reach out to us at shop@lucyinthesky.emailor via Live Chat during business hours and we will resend you your confirmation. Products used:Still waiting for it to arrive (for 6 weeks)! This may prevent you from taking full advantage of the website. Absolutely terrible customer service. Hans from Lucy in the Sky was veryprofessional, quick to respond and delivered great customer service. Worst experience. My opinion of your service stands.I ordered the same dress in 2 sizes due to my daughters turnabout a 2 weeks away. Lucy in the Sky Liverpool Claimed Review Save Share 333 reviews #16 of 1,353 Restaurants in Liverpool Cafe British Vegetarian Friendly Exchange Street East Unit 2, Imperial Court, Liverpool L2 3PQ England +44 151 236 9447 Website Open now : 09:00 AM - 3:30 PM COVID-19 update: See the added health and safety measures this property is taking. It makes total sense why they only give you store credit, or else they'd be out of business! Really horrible place. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. -Kate. Not including processing time, estimated delivery time for international orders is 6 to 12 business days, (not including any potential customs delays or remote locations). We're so glad that our customer service team was able to assist you. Website: lucyinthesky.com/shop Location: 1200 Wall Street, Floor 2, Los Angeles, California, 90015, USA Industry: Clothing Store Owner: Victor Sayeg Email: shop@lucyinthesky.email Trust Score: Good Social Media: Instagram & Facebook Advantages Lucy in the Sky is one of the most popular prom shops among young, stylish women. Lucy in the Sky has a consumer rating of 2.82 stars from 1,067 reviews indicating that most customers are generally dissatisfied with their purchases. Company is a scam that sucks money and slow on delivery even though all items stated are in stock. -Kate. Haiker Rojas. . Lucy in the sky did not inform me back in November, that the dress was not in stock. We also ensure all reviews are published without moderation. Hi Bailey! We do not provide information to these agencies or companies for marketing or commercial purposes. Share. I would like to know if i order my dress now you think it will arrive before june 29 knowing that i live in france? Thanks for your feedback. 6) Actor William Shatner also covered the song in dramatic, spoken-word style. Only store credit even though clothing size is not standard. Sharing is caring! Please let us know if we can help any further. Number of comments: 0 I was horrified. We will not be liable if for any reason this Website is unavailable at any time or for any period. We use dedicated people and clever technology to safeguard our platform. Account and billing. Shop faster with the App My Account Account Wish list Order Status Help Center shipping returns sizing I greatly appreciate the customer support 24 hour 7 days a week chat box. Reach us faster and easier through our virtual assistant KYLA, available 24/7 to serve our subscribers nationwide. This is the only time I ever have ordered something online when the seller would only give store credit. For international purchases with specific credit/debit cards, your bank may charge an international transaction fee. 5) In 1974, this cover of "Lucy in the Sky with Diamonds" was a #1 hit for Elton John. -Kate. The best phone number and way to avoid the wait on hold, available live chat options, and the best ways overall to contact Sky in an easy-to-use summary, as well as a full comparison of the 13 ways to reach Sky, compared by speed and customer recommendations. Sky Fax. Lucy in the sky is our GO TO for all things special occasion. Technical support. Save. Do you agree with Lucy in the Sky's 4-star rating? We are a 100% United States based company registered in California, and we process tens of thousands of orders on a regular basis. We'd love to make sure we make this right and find a resolution. Two out of four of the dresses arrived by January. BEWARE. Please email us at resolution@lucyinthesky.email. Thanks for your feedback. - Kate, Hi Paula! Daughter bought a dress for homecoming from this site. But Sarah S got my exchange going and it will make it in time! This cost is not covered or charged by us and is the responsibility of the recipient, and we'd suggest contacting the relevant local authorities to confirm any potential additional charges. Followed up shortly after the purchase to make sure everything was ok. If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions. Luckily I was able to return it and get store credit pretty quickly. You must not misuse this Website. If all your styles have a 'Within 1 Business Day' shipping timeframe, you will see an FedEx overnight option at the checkout, which is guaranteed 1 business day domestically and 1-5 business days internationally (Monday to Friday). Message KYLA via the following: No! Thanks for your feedback. Get Sky Broadband - 08442 411 653. We may from time to time include third party links on our Website. You can choose to accept or decline cookies. In assessing your request for goods or services, we may use your information for the purposes of the prevention and detection of fraud. I was SHOCKED as the price of this dress after I received it. It was also incredibly short it looked fine on the tall super models, but on someone who's 5'0, the slit was ABOVE my underwear so whack, will never shop here again. Please read the product description of each item carefully before purchasing. By December they were all expected to arrive, but none of them had even shipped. Really bad. -Kate. The customer service is out of this world. Any trade marks/names featured on this Website are owned by the respective trade mark owners. Unfortunately, the dress didn't fit, but their customer service was great in explaining how I could return the dress and get another size as soon as possible. Hi Natalie, To name a few, the wrong item was delivered, the package took over a month to be shipped, and customer service was unprofessional and slow. Products used:None package arrived too late. Contact Us. Tip for consumers:Returns usually only give store credit. If a new order is needed urgently, we can issue the store credit in advance once the package has been dropped off to USPS and the tracking has been scanned in. What Is Lucy in the Sky? The average timeframe is about 2 weeks all together, though can be longer or shorter, depending on processing time and potential customs delays:) Lucy In The Sky Login. Find top links about Lucy In The Sky Login along with social links, FAQs, and more. -Kate. I foresee no dress, no money returned and no reply. Her mom (Gene's mother's sister) has moved to France. The standard length of our dresses measure approximately 31 inches for size small, measuring from the top of your shoulder. We're so sorry to hear about the order. A store credit is automatically applied to an account attached to the email used for an order. Did all refunds go to store credit or were some people able to get a full proper refund? I definitely recommend Lucy in the Sky, as my other dresses were great and their customer service is top-tier! These companies are prohibited by contract from using this information for their own marketing purposes or from sharing this information with anyone other than Lucy in the Sky, Inc. We may disclose specific information upon governmental request, in response to a court order, or when required by law to do so. We're so sorry to hear about the order. Shipping is free over US$75 and US$6.90 for orders under US$75. Depending at which stage your order is at, we may be able to adjust it accordingly. Her real name is Carmen and she is secretive about her backstory. Buybook, Radieva 4, Sarajevo 71000, Bosnia and Herzegovina. Your data will enable us, and our processors, to fulfil your order, to notify you about important functionality changes and for statistical or survey purposes to improve this website and our services to you. From time to time, we may restrict access to some parts or all of this Website. Completely different material than pictured. If you're reaching out to us regarding an order, please have your Order ID in your message. there is a dress i like but it is all out of stock. In the case you forgot to use a store credit we suggest canceling the order for a refund and re-ordering with the store credit. I had an issue with my dress being see through and needed a replacement soon for an event. ; Text is available under the Creative Commons Attribution-ShareAlike License 3.0; additional terms may . Hi Grace, Thanks for your feedback. We'd love to find a resolution you can email us at resolution@lucyinthesky.email for further assistance. I can always count on you for the best quality and accurate fit. Critic England, United Kingdom. Free Shipping Worldwide, over US$50. I NEED TO CHANGE MY ADDRESS OR CANCEL MY ORDER, HOW DO I DO THIS? It is the size of a T-shirt. 480 York St, York, ME 03909-1533 +1 207-363-5119 Website Menu. In the case of any change-of-mind or sizing issues, we offer store credit. My customer service rep, Merry S, was so helpful and allowed me to return for store credit, which was awesome! There was an error with the shipping option which meant it would take longer than the date i was shown.The agent was polite and professional and pointed out my mistake on the payment page.

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