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I have the same issue but only if I use airplay to direct the audio to my speakers. Airplay is a proprietary protocol, they must know everything but no, it's a mess bah, All wired to the same Netgear gigabit switch. A forum where Apple customers help each other with their products. Shame on you Apple. #1. only. captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of Does one sound better than the other? Here's how the Galaxy S23 compares against the iPhone 14 Pro. All on 14.5, after resetting a couple of times. Again, this is only fixed by resetting the Apple TV. dangregory, User profile for user: Some viewers also experience choppy audio and video during playback on the app. (I've tried disabling this, but no change in the sync issues). 2 Kudos Reply All Topics Previous Topic Next Topic 8 REPLIES jpicco New York, Update 2 (January 30, 2023) 04:23 pm (IST): YouTube support now say that they are working to fix this issue. Thank you for confirming there are no differences in audio formats with both setups. This is happening across all of the live streaming apps. The audio loss seems to mostly impact more recent video files, but also some older ones. Source. Apple disclaims any and all liability for the acts, dfried1, User profile for user: The issue seems to have popped up on Apple TV after the tvOS 16 update arrived a few months back. Funny thing is so android cast on my Sony TV is working perfectly. All dolby 5.1 encoding. It also seems to be an issue on MP4s with stereo sound, instead of Dolby 5.1 sound. This makes it difficult to recommend Apple TV as a streaming device for anything but prerecorded material. If you depend on your devices, wait for the final release. Head here. There are at least 10 software engineers doing nothing but this audio network transport of the AppleTV. I have the same issue although I'm using bose smart speakers within my audio environment. Privacy Policy. This is really blowing movie nights by the way. Heres how it works. Same for me, I have a house full of Apple TV 4Ks and 2 Yamaha RX-A1060s after TVOS 15, Airplay audio is ahead of video and increases as time goes on. Apple TV lip sync issues | AVForums AppleInsider is one of the few truly independent online publications left. Watching ESPN last night during the baseball game the sync was so off the on camera was unwatchable. Is anyone else having issues like this, or is it best to open a support ticket with Apple about it. You can choose to do a hard Reset by pressing the top or via the home app- long press on HomePod icon, scroll to gear icon, scroll, to bottom - Remove. Also a photographer when in the mood. User profile for user: The audio sync issue is such that the audio appears to be AHEAD of the video, and as such, adjusting audio delay further through the soundbar isnt an option. Just updated to the latest 14.6 release (version released yesterday). Reddit and its partners use cookies and similar technologies to provide you with a better experience. Check your audio sync options, it's probably anywhere from 0 to 300 milliseconds. Connection: APPLE TV -> Q950T SOUNDBAR -> OLED SONY 77A80J on Earc port All HDMI cables are 2.1 and have been changed. Apple TV 4K Review Apple TV buyers guide Apple TV users guide Apple TV news Apple TV discussion Buy at Apple (opens in new tab) Buy at Amazon (opens in new tab). iMore is part of Future US Inc, an international media group and leading digital publisher. Under Default Audio Output, make sure that the room with HomePod or HomePod mini is selected. I've reset my AppleTV and two homepods and it still won't sync. Apple TV 4K, When the test is complete, click Done on your Apple TV or iPhone. Apple TV app, hardware users complain of audio issues tvOS 14. AppleInsider may earn an affiliate commission on purchases made through links on our site. Darryl0289, User profile for user: Please fix this apple! Most noticeable when people on the screen are talking, this problem occurs when the television is processing the video signal at a slightly faster speed than the audio. Sep 30, 2021 3:10 AM in response to Bryantrichar, Same here, i've done a lot of test and this is just shameful. Sync issue also appears to be pretty consistent across Netflix, Hulu, etc - so not just one platform. Copyright 2000-2023 M2N Limited E. & O.E. 1 Home Entertainment Tech Resource. wouterdam, User profile for user: Program Bose Remote To Samsung TvOnce the Sound Bar and TV can be Interestingly, movie previews are apparently unaffected by the issue. Been having issues with audio/video syncing with my new ATV 4K. This happens on all devices. You're now asked to tap on a notification box that's on a nearly iOS device to begin the sync process. Oct 2, 2021 3:04 PM in response to aigars16. only. Im not sure why this has occurred especially given the cost of two homepods. Thank you for signing up to iMore. Now, it appears that the latest tvOS 14.6 RC update might have fixed the said issue as affected users are reporting about the same. Oct 9, 2021 6:25 AM in response to SpWargo. The only requirement is that your iPhone is close enough to your television for it to hear the sound. Apple 4K TVs lip sync audio out of sync - Apple Community Looks like no ones replied in a while. Frustrating indeed. Major League Soccer's relationship with Apple TV+ could result in a string of soccer documentaries, with the production house behind Netflix's "Drive to Survive" onboard for the effort. I have verified that my internet and television are not the problem (the same show on Netflix works fine streaming through my television alone). Typically I make it a few minutes into a show before it starts. Apple TV audio sync issue Does anyone else have problems streaming CBS All Access on a 3rd Gen Apple TV (A1469)? It starts off fine but after about 5-10 mins it's completely out of sync with the video and completely unwatchable. The Homepods are playing sound perhaps 30ms ahead of the TV speakers across ALL apps. Fortunately, Plex has acknowledged the issue and assured its users that they are working on fixing it. Reboot the wifi router as well. It seems that there is still no solution to this issue as users have tried resetting their devices among other workarounds. Apple TV audio/video sync issues - Apple Community Brand names used in our stories are trademarks of respective companies. Only from Apple TVs to either of my receivers am I having this problem. Fix it today, iMessage Not Working iOS 12? I use an AppleTV 4 (HD) with HDMI to a beamer and the audio is going to a AppleTV 3 to feed it optically into my HiFi. The powerful M2 Pro Mac mini is now out, and it gives the tower a run for its money. Logitech offers a full lineup of remotes that are compatible with Apple TV at various price points. ayrtonoc, User profile for user: I have a high speed cable and running sound via hdmi . "[S]ound isn't working for any of the Apple TV shows for me either, but also Netflix and Prime video aren't playing sound too. Now audio is out of sync or pausing even video which is not streaming anywhere is laging or droping. It skips and the audio gout awry within 10 seconds and never catches back up. We understand that youre experiencing an audio sync issue with your Apple TV, and youve already tried some excellent troubleshooting. So frustrating! Watched two Netfix movies last night with no issues, but tonight the sound streams to my airplay Bose speakers ahead of the video. Considering this is Roku's top of the line device and their core-competency this should be the best product and software on the market. 05:53 pm (IST): A user has suggested that clicking fast-forward and then tapping on the play button corrects the audio. However, like any popular media streaming platform, Plex also suffers from occasional bugs and issues that hinder the experience of a viewer in some way or the other. Since tvOS 14, when using airpods pro with Apple TV, the dialogue is wildly out of sync. The main problem that viewers are facing is the persistent audio sync issue while playing content on the app. I have Dolby enabled incl. I updated my HomePods and AppleTV HD to 14.2. aigars16. May 8, 2021 9:03 AM in response to Celkins0, Also, agree with others when played with front audio, it was excellent 3D sound effect. Irritating Oct 7, 2021 8:38 PM in response to Ccastle84. PiunikaWeb.com is owned and operated by DeepSeaGem Technologies India. Apple disclaims any and all liability for the acts, Play audio in Dolby Atmos or surround sound on your Apple TV - Apple Support, Aug 13, 2021 9:15 PM in response to Ali_E1. Apple occasionally offers updates to iOS, iPadOS, watchOS, tvOS, and macOS as closed developer previews or public betas (opens in new tab). One could get rid of the issue by switching to the Infuse client. Apple may provide or recommend responses as a possible solution based on the information This problem has been present for months but has gotten significantly worse recently. It has been theorized that the problem lies with Apple's native device video player as apps that don't use the protocol, like YouTube, play back sound without issue. Happening to me too across multiple apps including Apple TV+. I have a stereo pair of two original HomePods paired to an Apple TV 4K (the model that came out with the click pad remote, not the latest Siri Remote) and this has been happening for a while and I thought maybe updating to 16.1 would fix it but it hasnt. :(. Oct 8, 2021 11:23 PM in response to Ali_E1. Refunds. Works great for years. The service also helps one organize media from personal collections and online services. omissions and conduct of any third parties in connection with or related to your use of the site. Then, check your audio and video settings, and ensure they're compatible with the content you're watching. Aug 22, 2021 12:06 PM in response to Ccastle84. With the help of its server application, one can choose to stream movies and video files from their personal library to a large number of devices. Makes viewing intolerable. I even ran a dedicated ethernet cable directly from our fiber internet modem to the back of the Apple TV and still programs slipped out of sync. An Apple Watch ban is possible in the U.S. but highly unlikely. Both devices must be on the same home network and signed into the same Apple ID. Restarting Apple TV fixes the issue temporarily. YouTube TV audio is out of sync with video. If not, then update the HomePods to 14.5 as well. Any time this happened with mine, I would force quit the app & Restart Apple TV. I now have a denon x3700h, to also play ATMOS content as I have those speakers. If you love AppleInsider and want to support independent publications, please consider a small donation. Spotify native support on Apple HomePod: Here's what we know, Some Manifold Garden players on PS5 unable to get free upgrade from their PS4 version, fix in the works. when match frame rate is off some content is stuttering when fast moving shots like panning around and fast moving shots. Further, he discovered what could be a workaround by changing audio output to stereo in Settings > Video and Audio > Audio Format > Change Format. While the said tweaks resolved the audio sync issues for some, most Apple TV users could not get rid of them. Hasnt been a problem in the past. Oct 6, 2021 7:15 PM in response to dfried1. Sony A80J lip sync issue with new Apple TV 4K. TotalMount Apple TV Mount (opens in new tab) ($18 at Amazon). Users have been facing audio sync issues while syncing the stock TV speakers with HomePods or other wireless speakers. YouTube TV audio sync issues after 5.1 surround sound update - PiunikaWeb This further indicates that the stable tvOS 14.6 update should be able to fix the audio sync issues for all Apple TV users. If you have an Apple TV, particularly when connected to a secondary speaker system, then you can be afflicted by a common AV issue: unsynchronized audio. We aren't really able to speculate about upcoming tvOS releases. Get the best of iMore in your inbox, every day! ask a new question. And this fix only lasts basically one day. The workaround I did which worked is as follows: I noticed there's still a very slight delay between TV speaker and homepod when I play youtube videos and music but when I play Netflix and Apple TV contents, they are well perfectly synced. Oct 8, 2021 6:36 PM in response to Ccastle84. frame matching etc. If you love what we do, please consider a small donation to help us keep the lights on. Fix for Plex audio sync bug on Apple TV, other platforms in works For example, the Netflix app may work differently when downloaded directly on your Smart TV than it does when downloaded on your Apple TV, or it may require various settings to be customized to optimize performance through that device. Oct 7, 2021 7:55 AM in response to aigars16, Looks as if its been fixed in the publicly released TV OS 15.1, Oct 7, 2021 8:24 AM in response to Bryantrichar. Delighted to have just upgraded my home cinema after about 14 years. Oct 9, 2021 4:52 AM in response to Ccastle84. 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That said, we will keep an eye on the bug where some users face audio sync-related issues on Apple TV and other platforms while playing content on the Plex app and update this story as we come across any new information. Even though some tried playing content after toggling Dolby on and off or changing HDMI cables, nothing seems to have worked. If I convert the file to a massive mov it will properly play. When playing some mp4 videos on my ATV that sit on my MacBook Air (Silicon) the audio slowly gets ahead of the video and continues to drift further ahead (I'm on a 1GB line). Also every 10 mins or so there's some sort of static issue. The issues occur with all streaming services but seem to . chromecast with google tv no sound - aboutray16-eiga.com David Camps-Campins1, User profile for user: It is getting really frustrating. There is an option for sync in the settings for Bluetooth or Airplay .. wonder if that helps the airplay issues ? I tried resetting, updating and using the iPhone/Apple TV sync, but the problem persisted. The issues occur with all streaming services but seem to be slightly worse on YouTube than other services. For more information, please see our Reassures me I'm not loosing anything by using ARC. The streaming platform also keeps one glued by allowing them to choose from a collection of 200+ live TV channels. All of my devices are running 16.1 and everything is on the same Wi-Fi network. Makes the Apple TV useless, only YouTube works on it for me now," said Twitter user Ben Meighan-Carey. 'Drive to Survive' producers set to make MLS documentaries for Apple TV+, Sparkee portable charger review: Two portable chargers in one, Apple Watch ban threat, layoffs, and Jony Ive's red nose February 2023 in review, Satechi Pro Hub Slim review: Good port expansion for Mac, on a budget, Daily deals March 4: $400 off M1 Pro 14-inch MacBook Pro, $100 off iPad Air, $50 off Apple Watch Ultra, more, Apple's vice president of cloud engineering departs in April, Samsung Galaxy Book 3 Ultra vs MacBook Pro 16-inch - compared. Apple TV is way more stable. phillyknight, User profile for user: That's why we strongly recommend staying away from developer previews unless you need them for software development, and using the public betas with caution. The HomePods may have updated also, if you had them enabled to automatically update. A number of subscribers of Apple TV are discovering sound problems in recent release "Greyhound," with an audio sync issue being noticed roughly an hour into the movie. tvOS 14, Oct 5, 2021 4:52 AM in response to Ali_E1. Changing between audio formats doesnt do anything (a suggestion I saw when researching the topic). Andy Epprecht, User profile for user: Then we suggest checking the audio settings on your Apple TV. One HomePod mini, AppleTV 4K. What can I do? Audio playback sounds really odd on a surround sound system. Samsung recently announced the Galaxy Book 3 line of notebooks, which offers high performance for gaming, productivity, and more. I just updated my Apple TV 4K and this same thing started happening to me today. Plex - Audio Sync Issue - Roku Community Select Video and Audio. May 8, 2021 8:56 AM in response to DougCG. Apple TV hdmi to projector, audio Airplay to Yamaha RN602 which only support Airplay 1. The oriGrid by tinyRigs is a versatile and portable organizer designed to accommodate the Magic Keyboard and iPad, providing a multi-functional solution for on-the-go productivity. For a better experience, please enable JavaScript in your browser before proceeding. Samsung's Galaxy S23 Ultra is a high-end smartphone that aims at Apple's iPhone 14 Pro with a 200-megapixel camera and a high-resolution 6.8-inch display, as well as a stylus. When watching Netflix on Apple TV 4K only, every ten-15 minutes, the audio drops out for five seconds or so. 1-800-MY-APPLE, or, Sales and any proposed solutions on the community forums. Audio is out of sync from video and delay increases over time. Fix? So what is happening is that system sound audio is working just fine. Pausing it and resuming fixes the audio (as does exciting and going back in, or fast forwarding and rewinding/scrubbing). Ccastle84. My issues are with hard wired speakers fed via hdmi and not on all streams. These workarounds involved tweaking the Wireless Audio Sync calibration and Match Frame Rate option. Apr 30, 2021 12:34 PM in response to DougCG. Apple TV 4K, 141. Oct 8, 2021 11:21 PM in response to ayrtonoc. When I connect my ATV to my soundbar, and then connect my soundbar using eArc to the TV, the audio/video seem to sync perfectly. The sounds you hear when hovering over different apps lags significantly. How to set up and use Wireless Audio Sync on Apple TV | iMore I can hear the clicks when moving between app tiles, or opening an app. I'm about ready to sell this thing and buy Apple TV. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Google discontinued the Chromecast Audio and Chromecast Ultra. omissions and conduct of any third parties in connection with or related to your use of the site. AirPods 3rd Gen audio sync issues with Apple TV 4K, I upgraded to the AirPods 3rd Gen from my existing 2nd gen so I could experience spatial audio. Especially the audio in movies dropping out. Hopefully, Apple sticks to the changes made in tvOS 14.6 RC as they finally fixed the said issues. With Wireless Audio Sync, your handset is used to identify and correct audio problems that sometimes occur when an Apple TV uses secondary speakers. I have to add +250 to 300ms to have the sound properly adjusted. Rcxecutioner, User profile for user: So I can't get adjust the dialogue sync at all. The issue first came to light after the tvOS 16 update and is yet to be addressed. You will receive a verification email shortly. any proposed solutions on the community forums. You'll know ARC or eARC is turned on when it says On (ARC) or On (eARC). PiunikaWeb.com is owned and operated by DeepSeaGem Technologies India. Apple TV+ has seen success once again at the annual Annie Awards, with "The Boy, the Mole, the Fox and the Horse" securing four animation gong wins. In the meantime, let us know if you have any question about the feature below. Really really unacceptable. Im hesitating recommending this to my clients as I will be dealing with service calls all the time. Still experiencing audio latency? JavaScript is disabled. This doesnt typically occur with Disney plus or streaming movies from iTunes. Again, this seems to happen most frequently with Netflix and HBO Now. Only thing is since my soundbar does not have HDMI 2.1 ports, Id rather run the ATV straight into the TV if at all possible. Benfeever, User profile for user: Before this, he worked in the technology field across different industries, including healthcare and education. Apple TV 4K (2021) Audio Sync Issues : r/appletv - reddit Note: This issue applies to some TV models released in 2019 or later. Here's how they stack up versus the M1 Max and M1 Pro models. The hypothesis, however, does not account for audio trouble experienced on third-party hardware. I've just reinitialized the ATV yesterday with no luck. Most movies/shows are 24hz format and will always be out of sync until we can calibrate under that again. Under Audio Return Channel, select Play Television Audio. omissions and conduct of any third parties in connection with or related to your use of the site. As noted by 9to5Mac, some users were accessing the Apple TV app through hardware like Roku devices. Apple TV+ subscribers irked by 'Greyhound' audio sync issue Apart from the obvious lag between the audio and video, the latter also tends to get pixelated and/or freeze as well. Oct 4, 2021 1:29 PM in response to aigars16, Apple TV HD -> hdmi -> Epson beamer / projector. You might try to reach out to Netflix or HBO to see if there are settings within the app that need to be adjusted. If I restart it, the problem is temporarily fixed, but after about 5 minutes of watching Netflix or hbo now, the audio will start lagging. We have three 4K Apple TV streaming devices in our home and we were having sync problems on all streaming services with one of them. Until Apple officially releases iOS 13 and tvOS 13, the Wireless Audio Sync feature remains firmly in beta testing. Hope this helps. Apple TV tvOS 14.6 stable update should address audio sync issues after updating Apple TV HD and HomePod stereo pair to 14.2 sound for videos no longer plays on the HomePods. 1-800-MY-APPLE, or, Sales and What is causing my audio sync issues? - Welcome to the Spectrum Community According to multiple reports on Twitter, the Apple TV problem cropped up in July and seemingly impacts newly purchased or rented content, as well as content streamed by third-party services.. If this is one app doing it that might be the culprit. Thats why I bought these. After a fresh run of the wireless audio sync it has fixed the problem and is beautifully in sync! tvOS 14.5 - Homepod Audio sync issues - Apple Community Aug 12, 2021 4:25 PM in response to Ccastle84. I'm a techy who is particularly fond of Android smartphones. I swapped other Apple TV devices from elsewhere in the home into the problem room and the sync problem persisted. Sometimes it takes a couple of tries. Apple has not commented on the issue, though its support team has responded to dissatisfied users on Twitter. So this seems to be purely related to the stream being played back from the Apple TV. This site contains user submitted content, comments and opinions and is for informational purposes 1-800-MY-APPLE, or, Sales and Complete mess. Same here, I have a HomePod mini and Apple TV 4K, all on 14.5, and the audio is just out of sync. Hes currently iMores lead on all things Mac and macOS, although he also loves covering iPhone, iPad, and Apple Watch. Right now I have connected my ATV straight to my LG CX using a HDMI 2.1 cable, and then from the LG CX out to my Samsung Q950A soundbar using eArc. User profile for user: The problem is that apple took out the option to calibrate all formats for 24hz. All postings and use of the content on this site are subject to the. I have tried all of your suggestions without any improvement. There are zero problems when using apps such as Netflix, Amazon, ATV+ directly on my ATV. Go the Home screen on Apple TV and select Settings > Video and Audio > Audio Output. In a 30 min show I'll have to do this 3-5 times. Check Settings > Video and Audio > Audio Format > Change Format and test with both Stereo and Dolby Digital 5.1. But after 20 minutes or so the audio stays behind on the video ( up to 2 or 3 seconds ) - YouTube Community Skip to main content YouTube Help Sign in Google Help Help. All are using AAC audio codecs. User profile for user: But the audio constantly slowly unsync's. This website uses the TMDb API but is not endorsed or certified by TMDb. Control whether Apple TV outputs Dolby Digital encoded audio Decide what language to use for subtitles and audio tracks in foreign language content Calibrate your video or audio or check your HDMI connection to Apple TV Adjust video settings Watch Apple TV without disturbing others Set the language of audio and subtitles Adjust other audio settings I use an Apple 4K to send the video to the TV (HDMI). Although the updates were meant to fix some previous issues and add to the feature set, they ended up introducing more problems and spoiling the users playback experience. Although if you reset the Apple TV you would have installed the latest versions of other apps. Spoke to support over the phone, no fix in sight, no way to downgrade from tvOS 15 Really disappointed. Well, very happy with the sound but very disappointed with the audio lag. If we watch a program through the cloud dvr, or on demand within the Spectrum app the audio sync issues are not present, the issue is only present when watching regular programming within the Spectrum app. Please help. Even more frustrating is that it is only some of my mp4s, not all, although they all have identical compression and format (as far as I know). If its still not working restart or reset HomePods Reset HomePod - Apple Support, A Reset or removal will require setting them up again. Looks like no ones replied in a while. Airpods pro with Apple TV dialogue sync issues karishbhr 1 yr. ago Did this and it worked very well and then slowly degrades.

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