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Alight Solutions Customer Care Representative -Absence Management - Bilingual *Remote* Texas 30d+ Alight Solutions Leave of Absence Case Manager *Remote* Washington, DC 30d+ $50K-$68K Per Year (Glassdoor est.) to demonstrate your interest in the role. Customer Care Representative Human Resources. Find out if you meet the requirements! We are now hiring ambitious, motivated Customer Service Professionals to work virtual (work from home). 88 followers . Alight is committed to a diverse workforce and is an affirmative action employer. We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. . New York Equal Pay for Equal Work Act Statement. Get hired today! Our people are our greatest assets at Alight Solutions because People Matter! Because transformation takes a workforce. AS A CUSTOMER CARE REPRESENTATIVE, A TYPICAL DAY TO INCLUDE THE FOLLOWING: * Handling a high volume of inbound calls from our clients employees as well as conduct outbound calls for follow up as required, * Greeting the employee, answering concerns and questions, educating them and solving complex issues relating to their health care benefits, 401k savings, life benefits, retirement plans, leave of absence, payroll and/or human resource related services, * Processing transactions such as, but not limited to, health enrollments, tax updates, direct deposit updates, 401k withdrawals or contributions, and retirement elections, * Utilizing your interpersonal skills and extensive on-the-job training to provide professional, knowledgeable, helpful, courteous, and responsive customer service with appropriate empathy statements as needed, * Recognizing/acknowledging the need for additional research in order to resolve any issues reported by the customer, and handle this casework throughout shift, * Accessing customer accounts and product information, by toggling between multiple screens and systems, to provide accurate answers and support within the parameters of Alight Solutions policies and procedures. Key Duties & Responsibilities. Be prepared to answer why you are interested in this particular job opening. Alight Solutions employees with the job title Systems Analyst make the most with an average annual salary of. At our core, we Champion People, help our colleagues Grow with Purpose.css-epvm6{white-space:nowrap;}.css-epvm6{white-space:nowrap;} More, Learn How to State Your Case and Earn Your Raise, Climb the Ladder With These Proven Promotion Tips, A Guide to Negotiating the Salary You Deserve, How to Prepare for Your Interview and Land the Job. The average salary for Customer Service Representative at Alight Solutions in the United States is $16.13 per hour, which is 11% above the national average. Customer Care Representative, Human Resources - Charlotte, NC at Alight Carry out monitoring visits to verify information provided by . * Diversity programs to ensure Alight promotes an INCLUSIVE, open culture with diversity in thought and style. In addition, we take affirmative action to employ and advance in employment qualified minorities, women, disabled persons, disabled veterans and other covered veterans. There is no travel required for this position. Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities, sincerely held religious beliefs, practices and observances, unless doing so would result in an undue hardship. Find out if you meet the requirements! Customer Care Representative - with Growth Opportunities at Alight today! We're always looking for great talent. disABLEDperson, Inc. is a 501(c)3 non-profit organization whose mission is to reduce the high unemployment rate of individuals with disabilities. Check out our current jobs that have a virtual/work from home option. Disabled Person, Inc. The primary function of the Customer Care Representative 1 (CCR1) s to provide employee support for clients with Alight Solutions Contact Center Services. Scroll down below to view similar jobs . Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, or domestic partner status, or any other status protected by applicable national, federal, state or local law. Learn more at, Bilingual Customer Development Representative - Miami, FL, VP Operations own the operations, run the show, Account Manager - Construction Services (Miami, FL), Do Not Sell or Share My Personal Information, A full Benefits Package, starting on your first day of employment. Alight does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law. The estimated total pay for a Customer Care Representative at Alight Solutions is $38,792 per year. We bring an industry leader's expertise and a true partner's commitment to our benefits and administration solutions around health, wealth, HR, finance and consumer experience. At Alight, we connect passion with purpose. I am currently a Customer Care Client Specialist at Alight Solutions specializing in the administration of employee benefits such as health and group benefits, defined contribution, and defined . Customer Care Representative Resume Examples & Samples for 2023 - JobHero The team is engaged in providing exceptional customer service, via phone or email, while providing accurate information with a focus on first call resolution. Valoras trabajar con compaeros comprometidos y lderes amables que les importa el bienestar de sus empleados y clientes. Alight Solutions Customer Care Representative Reviews Updated Jan 30, 2023 Search job titles Find Reviews Filter Clear All English Filter Job Function Administrative Arts & Design Business Consulting Customer Services & Support Education Engineering Finance & Accounting Healthcare Human Resources Information Technology Legal Marketing Only applicants from locations above will be considered. We learn from one another, champion progress and challenge the status quo. Customer Care Representative Job Description, Skills, and Salary Every day, our customer care representatives are on the front-line of care, advocating for peopleensuring the customer understands his or her health benefits, helping to navigate the annual enrollment process, qualifying a retirement plan withdrawal, or resolving payroll or other HR-related issues. Customer Care Representative, Human Resources - Virtual Open to States Background checks may include some or all of the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, fingerprint verification, credit check, and/or drug test. Empezar as tu carrera con ReedGroup con un programa de entrenamiento completo. Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities, sincerely held religious beliefs, practices and observances, unless doing so would result in an undue hardship. View Job description, benefits and responsibilities. #beAlight View similar Customer Service / Guest Services jobs below. Processing transactions such as health enrollments, tax and direct deposit updates, 401k withdrawals or contributions, and retirement elections. At Alight, we believe that diversity should be visible, valued, and sustained throughout the organization. * Initiate new leave cases in our system A 401k plan that includes a corporate match. Alight SolutionsEasy 1-Click Apply Customer Care Representative, Human Resources - Texas Virtual (Work From Home) job in Springfield, MO. Full-time $12.50 an hour. Con el paso del tiempo, tendrs la oportunidad de continuar expandiendo tu conocimiento de productos de discapacidad y administracin de ausencias, en preparacin para avanzar tu carrera dentro de nuestra organizacin. On average, Willa Davie works for one . Alight Easy 1-Click Apply. Find out if you meet the requirements! * Demonstrate a positive attitude, self-awareness and embrace feedback We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. In addition, we take affirmative action to employ and advance in employment qualified minorities, women, disabled persons, disabled veterans and other covered veterans. * Strong attention to detail with critical thinking skills 2023 Snagajob.com, Inc. All rights reserved. Our story starts with a simple universal truth: Every business is a people business. * Ability to be flexible, adaptable and dependable in a constantly changing, fast-paced environment. Alight Solutions Customer Care Representative Jobs Customer Care Representative Job, Remote or Oklahoma City, OK. At Alight, we believe a company's success starts with its people. Alight Customer Care Representative jobs - Indeed Find the best jobs in the US, apply in 1 click and get a job today! Every colleague shapes how Alight can become better, stronger and brighter together. People can always trust us to say what we mean and depend on us to do what we say. Learn more about Alight'sIgnite & Inspire programs for internship opportunities and new grad roles. Como un representante de servicio al cliente en ReedGroup, ayudars a personas a navegar la logstica y la administracin de sus ausencias de trabajo. Customer Care Representative (Open to Eastern & Central Time Zones) Job Its a permanent virtual customer care representative Job. Bilingual (English/Spanish) Customer Care Rep - Virtual. Alight hiring Customer Care Representative -Absence Management Take the first step today by joining our talent community. GrabJobs is the no1 job portal in the US, connecting you to thousands of jobs fast! Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners .

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